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<div class=WordSection1>

<p><b><span lang=EN-US style='font-family:"Verdana","sans-serif";mso-ansi-language:
EN-US'>Contents</span></b><span lang=EN-US style='font-family:"Verdana","sans-serif";
mso-ansi-language:EN-US'><o:p></o:p></span></p>

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src="../images/chapter.gif" align=left
alt="Description: Description: Description: Description: C:\Users\dhoegler.LCTI\Desktop\Kroll Ontrack\help\images\chapter.gif"
v:shapes="Picture_x0020_2"><![endif]><b><span lang=EN-US style='font-family:
"Verdana","sans-serif";mso-ansi-language:EN-US'><a href="recovery.htm"
target=mainframe><span style='font-size:10.0pt'>Aloitus Start Page</span></a></span></b><span
lang=EN-US style='font-family:"Verdana","sans-serif";mso-ansi-language:EN-US'> <o:p></o:p></span></p>

<ul style='margin-top:0cm' type=disc>
 <li class=MsoNormal style='mso-list:l3 level1 lfo1;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-family:"Verdana","sans-serif";mso-ansi-language:
     EN-US'><a href="recovery.htm#product" target=mainframe><span
     style='font-size:7.5pt'>Product Overview</span></a><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l3 level1 lfo1;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="recovery.htm#OS" target=mainframe>Supported
     Operating Systems and File Systems</a></span><span lang=EN-US
     style='font-family:"Verdana","sans-serif";mso-ansi-language:EN-US'><o:p></o:p></span></li>
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     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="recovery.htm#features" target=mainframe>Features</a></span><span
     lang=EN-US style='font-family:"Verdana","sans-serif";mso-ansi-language:
     EN-US'><o:p></o:p></span></li>
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     target=mainframe>System Requirements</a></span><span lang=EN-US
     style='font-family:"Verdana","sans-serif";mso-ansi-language:EN-US'><o:p></o:p></span></li>
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     mso-ansi-language:EN-US'><a href="recovery.htm#advantages"
     target=mainframe>Advantages</a></span><span lang=EN-US style='font-family:
     "Verdana","sans-serif";mso-ansi-language:EN-US'><o:p></o:p></span></li>
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     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="recovery.htm#limitations"
     target=mainframe>Limitations</a></span><span lang=EN-US style='font-family:
     "Verdana","sans-serif";mso-ansi-language:EN-US'><o:p></o:p></span></li>
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     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
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     lang=EN-US style='font-family:"Verdana","sans-serif";mso-ansi-language:
     EN-US'><o:p></o:p></span></li>
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     Agreement</a></span><span lang=EN-US style='mso-ansi-language:EN-US'><o:p></o:p></span></li>
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<p class=MsoNormal><span lang=EN-US style='mso-fareast-font-family:"Times New Roman";
mso-ansi-language:EN-US'><o:p>&nbsp;</o:p></span></p>

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v:shapes="Picture_x0020_3"><![endif]><b><span lang=EN-US style='font-family:
"Verdana","sans-serif";mso-ansi-language:EN-US'><a href="gettingstarted.htm"
target=mainframe><span style='font-size:10.0pt'>Getting Started</span></a></span></b><span
lang=EN-US style='font-family:"Verdana","sans-serif";mso-ansi-language:EN-US'> <o:p></o:p></span></p>

<ul style='margin-top:0cm' type=disc>
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</ul>

<p class=MsoNormal><span lang=EN-US style='mso-fareast-font-family:"Times New Roman";
mso-ansi-language:EN-US'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><!--[if gte vml 1]><v:shape id="Picture_x0020_4" o:spid="_x0000_s1028"
 type="#_x0000_t75" alt="Description: Description: Description: Description: C:\Users\dhoegler.LCTI\Desktop\Kroll Ontrack\help\images\chapter.gif"
 style='position:absolute;margin-left:0;margin-top:0;width:14.25pt;height:13.5pt;
 z-index:251660288;visibility:visible;mso-wrap-style:square;
 mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:0;
 mso-wrap-distance-top:0;mso-wrap-distance-right:0;mso-wrap-distance-bottom:0;
 mso-position-horizontal:left;mso-position-horizontal-relative:text;
 mso-position-vertical:absolute;mso-position-vertical-relative:line;
 mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;
 mso-height-relative:page' o:allowoverlap="f">
 <v:imagedata src="../images/chapter.gif"/>
 <w:wrap type="square" anchory="line"/>
</v:shape><![endif]--><![if !vml]><img width=19 height=18
src="../images/chapter.gif" align=left
alt="Description: Description: Description: Description: C:\Users\dhoegler.LCTI\Desktop\Kroll Ontrack\help\images\chapter.gif"
v:shapes="Picture_x0020_4"><![endif]><b><span lang=EN-US style='font-size:10.0pt;
font-family:"Verdana","sans-serif";mso-ansi-language:EN-US'><a
href="userguide.htm" target=mainframe>User Guide</a></span></b><span
lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";
mso-ansi-language:EN-US'> <o:p></o:p></span></p>

<ul style='margin-top:0cm' type=disc>
 <li class=MsoNormal style='mso-list:l1 level1 lfo3;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="userguide.htm#start" target=mainframe>Before
     you start</a><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l1 level1 lfo3;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="userguide.htm#userinterface"
     target=mainframe>The user interface</a><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l1 level1 lfo3;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="userguide.htm#menubar" target=mainframe>The
     menu and tool bar</a><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l1 level1 lfo3;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="userguide.htm#raidrecon"
     target=mainframe>RAID Reconstruction</a></span><span lang=EN-US
     style='mso-ansi-language:EN-US'><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l1 level1 lfo3;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="userguide.htm#wipe" target=mainframe>Wiping
     Data</a></span><span lang=EN-US style='mso-ansi-language:EN-US'><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l1 level1 lfo3;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="userguide.htm#options" target=mainframe>Other
     options</a></span><span lang=EN-US style='mso-ansi-language:EN-US'><o:p></o:p></span></li>
</ul>

<p class=MsoNormal><span lang=EN-US style='mso-fareast-font-family:"Times New Roman";
mso-ansi-language:EN-US'><o:p>&nbsp;</o:p></span></p>

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 type="#_x0000_t75" alt="Description: Description: Description: Description: C:\Users\dhoegler.LCTI\Desktop\Kroll Ontrack\help\images\chapter.gif"
 style='position:absolute;margin-left:0;margin-top:0;width:14.25pt;height:13.5pt;
 z-index:251661312;visibility:visible;mso-wrap-style:square;
 mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:0;
 mso-wrap-distance-top:0;mso-wrap-distance-right:0;mso-wrap-distance-bottom:0;
 mso-position-horizontal:left;mso-position-horizontal-relative:text;
 mso-position-vertical:absolute;mso-position-vertical-relative:line;
 mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;
 mso-height-relative:page' o:allowoverlap="f">
 <v:imagedata src="../images/chapter.gif"/>
 <w:wrap type="square" anchory="line"/>
</v:shape><![endif]--><![if !vml]><img width=19 height=18
src="../images/chapter.gif" align=left
alt="Description: Description: Description: Description: C:\Users\dhoegler.LCTI\Desktop\Kroll Ontrack\help\images\chapter.gif"
v:shapes="Picture_x0020_5"><![endif]><b><span lang=EN-US style='font-size:10.0pt;
font-family:"Verdana","sans-serif";mso-ansi-language:EN-US'><a
href="filesystem_issues.htm" target=mainframe>File System Issues</a></span></b><span
lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";
mso-ansi-language:EN-US'> <o:p></o:p></span></p>

<ul style='margin-top:0cm' type=disc>
 <li class=MsoNormal style='mso-list:l0 level1 lfo4;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="filesystem_issues.htm#problems"
     target=mainframe>Problems and Solutions with lost files</a><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l0 level1 lfo4;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="filesystem_issues.htm#fat32problems"
     target=mainframe>FAT 32 Problems and Solutions</a><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l0 level1 lfo4;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="filesystem_issues.htm#ntfsproblems"
     target=mainframe>NTFS Problems and Solutions</a><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l0 level1 lfo4;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="filesystem_issues.htm#hfsproblems"
     target=mainframe>HFS/HFS+ Problems and Solutions</a><o:p></o:p></span></li>
 <li class=MsoNormal style='color:blue;mso-list:l0 level1 lfo4;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     color:windowtext;mso-ansi-language:EN-US'><a
     href="filesystem_issues.htm#vmware" target=mainframe>Recovering from a
     VMware image</a></span><span class=MsoHyperlink><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l0 level1 lfo4;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="filesystem_issues.htm#deletedfileswin"
     target=mainframe>Deleted files from Recycle Bin under Windows®</a></span><span
     lang=EN-US style='mso-ansi-language:EN-US'><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l0 level1 lfo4;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="filesystem_issues.htm#deletedfilesmac"
     target=mainframe>Deleted files from Recycle Bin under Mac OS X</a><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l0 level1 lfo4;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="filesystem_issues.htm#ntfsencrypted"
     target=mainframe>NTFS encrypted files</a><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l0 level1 lfo4;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="filesystem_issues.htm#compatibility"
     target=mainframe>Compatibility</a></span><span lang=EN-US
     style='mso-ansi-language:EN-US'><o:p></o:p></span></li>
</ul>

<p class=MsoNormal><span lang=EN-US style='mso-fareast-font-family:"Times New Roman";
mso-ansi-language:EN-US'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><!--[if gte vml 1]><v:shape id="Picture_x0020_6" o:spid="_x0000_s1026"
 type="#_x0000_t75" alt="Description: Description: Description: Description: C:\Users\dhoegler.LCTI\Desktop\Kroll Ontrack\help\images\chapter.gif"
 style='position:absolute;margin-left:0;margin-top:0;width:14.25pt;height:13.5pt;
 z-index:251662336;visibility:visible;mso-wrap-style:square;
 mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:0;
 mso-wrap-distance-top:0;mso-wrap-distance-right:0;mso-wrap-distance-bottom:0;
 mso-position-horizontal:left;mso-position-horizontal-relative:text;
 mso-position-vertical:absolute;mso-position-vertical-relative:line;
 mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;
 mso-height-relative:page' o:allowoverlap="f">
 <v:imagedata src="../images/chapter.gif"/>
 <w:wrap type="square" anchory="line"/>
</v:shape><![endif]--><![if !vml]><img width=19 height=18
src="../images/chapter.gif" align=left
alt="Description: Description: Description: Description: C:\Users\dhoegler.LCTI\Desktop\Kroll Ontrack\help\images\chapter.gif"
v:shapes="Picture_x0020_6"><![endif]><b><span lang=EN-US style='font-size:10.0pt;
font-family:"Verdana","sans-serif";mso-ansi-language:EN-US'><a
href="various_cases.htm" target=mainframe>Recovery Cases</a></span></b><span
lang=EN-US style='font-size:10.0pt;font-family:"Verdana","sans-serif";
mso-ansi-language:EN-US'> <o:p></o:p></span></p>

<ul style='margin-top:0cm' type=disc>
 <li class=MsoNormal style='mso-list:l4 level1 lfo5;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="various_cases.htm#deleted"
     target=mainframe>Files were deleted and trash bin emptied</a><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l4 level1 lfo5;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="various_cases.htm#lostfiles"
     target=mainframe>Files/directories are lost</a></span><span lang=EN-US
     style='font-size:10.0pt;font-family:"Verdana","sans-serif";mso-ansi-language:
     EN-US'><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l4 level1 lfo5;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="filesystem_issues.htm#ntfsproblems"
     target=mainframe>Hard disk has been formatted</a></span><span lang=EN-US
     style='font-size:10.0pt;font-family:"Verdana","sans-serif";mso-ansi-language:
     EN-US'><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l4 level1 lfo5;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="various_cases.htm#lostdrive"
     target=mainframe>A volume is lost</a><o:p></o:p></span></li>
 <li class=MsoNormal style='mso-list:l4 level1 lfo5;tab-stops:list 36.0pt'><span
     lang=EN-US style='font-size:7.5pt;font-family:"Verdana","sans-serif";
     mso-ansi-language:EN-US'><a href="various_cases.htm#noboot"
     target=mainframe>System is not bootable</a><o:p></o:p></span></li>
</ul>

</div>

</body>

</html>
